At Berglyn, we are dedicated to ensuring a seamless and delightful shopping experience for our customers. Please review our shipping and delivery policy to understand the details of your order dispatch, transit, and delivery.
1. Order Processing: Orders placed on our website are typically processed within 1 business day, excluding weekends and public holidays. Once your order is processed, you will receive a confirmation email containing your order details and a unique tracking number.
2. Shipping Methods: We offer several shipping options to cater to your needs, including standard and expedited shipping. Shipping costs and delivery times may vary based on your location and the chosen shipping method. Please refer to the checkout page for specific shipping options available in your area.
3. Shipping Destinations: We currently ship to addresses within whole island. If you are located outside these areas, please contact our customer support team to inquire about alternative shipping arrangements.
4. Tracking Your Order: Once your order is shipped, you will receive an sms & email with a tracking number to track your package’s progress. You can also track your order by visiting to the Track Order page or logging into your Berglyn account and accessing the order history section.
5. Delivery Timeframes: Delivery times vary based on your location and the selected shipping method. Standard shipping usually takes between 2 to 4 business days, while expedited shipping may arrive within 2 business days. Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather conditions or customs issues.
6. Shipping Charges: Shipping charges are calculated based on the weight of your order, the shipping method chosen, and your delivery location. The exact shipping cost will be displayed at the checkout before you confirm your purchase.
7. Delivery Issues: If you encounter any issues with your delivery, such as a delayed shipment or a damaged package, please contact our customer support team immediately. We will work diligently to resolve the problem and ensure your satisfaction.
8. Change of Delivery Address: If you need to change your delivery address after placing an order, please notify us as soon as possible. Changes to the delivery address can only be accommodated if your order has not yet been shipped.
Thank you for choosing Berglyn for your fashion needs. If you have any questions or concerns about our shipping and delivery policy, please don’t hesitate to reach out to our customer support team. We appreciate your business and aim to provide you with the best possible service.
